New South Wales Energy Saving Scheme
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FAQ

Frequently Asked Electrical, Solar & Air Conditioning Questions

Not sure what cooling system is right for you? Or if DNR can help with your solar?

If the answer to your query isn’t here, contact our team and our friendly team will be more than happy to answer them for you.

Got a question? Get in contact with our team today!

DNR Air Conditioning & Electrical is an approved participant in the NSW Energy Saving Scheme (ESS) and Peak Demand Reduction Scheme (PDRS) in partnership with an Accredited Certificate Provider (ACP).

These programs help homes and businesses upgrade to more energy-efficient systems — reducing electricity consumption and lowering peak demand — while accessing financial incentives.

Learn more about ESS and PDRS here

Every home and business is different. At DNR we don’t offer standard packages, as they may not suite your needs. Instead our team tailors the design to your home and business and your needs. 

That depends mostly on the size of the area you are cooling. Split systems are ideal for single rooms or small areas, whereas ducted air conditioners are better for multi-room cooling.

Of course, budget and space do play a role, as established homes or buildings may struggle to find room to install all the ducts necessary to operate smoothly. Split systems are also more affordable upfront and can be easily added to most existing properties. Contact our team for more information.

Depending on how often you use your system, the type of system and the manufacters guidance. Regular maintenace can help with your warranty. 

DNR offers maintenance on all major brands, particularly Actron, Mitsubishi Electric and Haier.

The perfect temp is 22 degrees for a normal home or business, this will help keep it cool and keep the system working efficiently in summer or winter. 

Yes! This is getting more and more common, and our team are all trained to help connect air con to your smart home. 

Yes! We work with many small, medium and large businesses across Newcastle, the Hunter, Lake Mac and the Central Coast. 

Ducted air conditioners are fitted with technology that assigns each room, or select area, a zone number. You are then able to control the temperature and cooling of each of these zones individually. For Actron units, this is the digital scroll technology, specifically designed for extreme Australian climates. Contact our air conditioning specialists for more information.

Yes! Of course, the viability of the system will depend on your location and the amount of sunlight your panels receive. However, if your property meets the criteria, we are able to design and install a system, including inverters, solar panels and deep-cycle batteries to ensure your property won’t need to connect to the main grid ever again.

Yes! And there are a number of government rebates available now that would make the solar panel and battery install combination very easy.

Testimonials

Jason was quick to quote, well priced. Jackson was quick to install.. Did a great job, removed rubbish and left the place spotless. Highly recommend.
Michellevia Google
We had ducted put in by Leon and Jackson (and another whose name I didn't catch) and we couldn't have asked for better. They did a great job, dealt with our concerns very thoughtfully, and were extremely polite and quick. Jayson quoted initially and he was also brilliant - very knowledgeable and accommodating. I'd give 10 stars if I could.
Kim Mvia Google
We have had such a great experience with DNR, from first contact through installation to a little troubleshooting with the internet connection. Everyone was helpful, respectful, knowledgeable and patient with two tech dinosaurs. Thanks to the whole team, we feel confident that you will be there for us in the future if we have issues.
Louisevia Google
We couldn’t be happier with service provided by Jayson and his team. The young men that installed our two split systems were punctual, very polite and professional (sorry I didn’t get their names). It was a miserable, rainy day and they had to go in and out in the rain. Despite us saying don’t worry about the floor they cleaned up everything with towels afterwards. We would definitely recommend them
Lesleyvia Google
Thank you, DNR, for making our next step into solar such an easy and straight forward experience. Mitch arrived right on time and completed the upgrade efficiently and professionally. The process was smooth from start to finish, and our batteries were up and running in no time. We really appreciated the friendly service and clear communication throughout — and it was great to see everything working perfectly through the app that evening.
Suevia Google
DNR Had a great response time and enthusiasm for their work. We had a solar system installed on our house and are now saving on our electricity bills! We highly recommend DNR for any services you require.
Damienvia Google
When we built our new home is was very important to us to have solar installed. Having this is saving us money on our energy bills and we wouldn't be without it. Huge savings every time we get our account. The crew did a great job with the installation, and we'd rate them 10/10 for all-round service. Thanks!
Cathyvia Google
Prompt and friendly service, would definitely recommend this business.
Terryvia Google
Superb! Problem solving and solutions extremely prompt and ‘spot on’. More than competitive pricing. New unit installed in a very timely fashion, tech/installers arrived exactly as advised and worked around less than ideal environment with no issues. Installers and tech staff extremely professional, personable and efficient. This small business sets the standard!!
Guyvia Google